MID CARES for Low Income Customers
(Community Alternative Rates for Electric Service)

Contact Information

Customer Service
Mon. - Fri, 8 a.m. to 5 p.m.
(209) 526-7337 or
(888) 335-1643 toll-free
customerservice@mid.org

MID Office
1231 11th Street,
Modesto

Mon-Fri. 8am - 5pm

Your enrollment in MID CARES reduces your fixed monthly charge from $12.50 to $5.00, and includes a 23% discount on the first 850kWh you use each month for a period of up to three years, or as long as you qualify.

Use the chart below to see if you would qualify.

The total income (before taxes) of all people in your household must be at or below:

MID CARES Income Guidelines *
Persons in household Monthly Income Yearly Income
1 $2,068 $24,816
2 $2,068 $24,816
3 $2,604 $31,248
4 $3,140 $37,680
5 $3,676 $44,112
6 $4,212 $50,544
Each Additional Family Member add: $536 per month $6,432 per year
* Effective January 1, 2014

To Apply:

  1. Download one of the applications below.
  2. Print and fill it out.
  3. Include a copy of your MID electric bill. The name on the MID bill and the name on the application must be the same.
  4. Include proof of one month's income received within the last three months for everyone in your household.
  5. Complete one IRS Form 4506-T for every adult (18 years or older) in your household.
  6. Mail the completed application and support documents to the address listed on the application form.

Applications and Required Form:

Applications are also available by calling this toll free number:
(866) 645-6625 (Monday through Friday, 8 a.m. to 5:00 p.m.)

These documents are in PDF format. To read them you must have Adobe Acrobat Reader software installed on your computer. Download a free version of it from Adobe's web site.

Assistance:

If you need assistance completing this application:
P
lease call (209) 526-7373, or bring your information to MID office at 1231 11th Street, Modesto.  TDD/TTY call  (209) 525-9948 or California Relay Service at  (800) 735-2929 TTY.

Check the status of your application after you have applied:
You can also call (866) 645-6625 to check the status of your application after you have applied. The toll free number is active Monday through Friday, 8 a.m. to 5:00 p.m. excluding holidays.

More Information About MID Cares: Questions and Answers

Customers who qualify for the Medical Life Support Rate program may be eligible to receive both discounts.

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Service Requests

Electric Service Guide
Report a Power Outage
Rate & Rules of Service

MID Contacts

Modesto Irrigation District
1231 11th Street, Modesto
Mon-Fri. 8am - 5pm

Mailing Address
P.O. Box 4060
Modesto, CA 95352-4060

Customer Service
Mon. - Fri, 8am to 5pm
(209) 526-7337 or
(888) 335-1643 toll-free

Irrigation Customers

Irrigation Rates/Allotment