What is TrueCIP?
TrueCIP is an online application that gives MID agricultural water customers the ability to manage their accounts and access up-to-date information, and:
- Make payments
- View billing and payment history
- View irrigation water usage.
Here’s How to Get Started
For assistance, please call the Irrigation Field Office at (209) 526-7639, Monday through Friday 7 a.m. to 4 p.m.
Step 1 – Complete the Create a User Account Form
You can create a new account here.
Create New AccountIf you have multiple Customer ID numbers, be sure to enter all of them in the “Customer #” box separated by a space. You may modify the Security Question to a question of your choice. Click “Submit.”
Click the Submit button to submit your application to the MID Irrigation Field Office.
Or go to the MID Irrigation Services Portal. To create a new account, click the link that says “Get a login account here“.
Step 2 – Account Confirmation
After you submit the form, you will see confirmation that your user account has been successfully created. Also, a confirmation e-mail containing your new account information will be sent to the e-mail address you provided.
Once the confirmation appears, click the Continue button.
Step 3 – Your User Account Will Be Created With Limited Access
Access to your new TrueCIP account will be limited until the MID Irrigation Department has verified and approved the account. You will receive an email notification when your account has been approved. You will be able to fully access your account at that time. Note: Please logout until the approval e-mail is received.
For assistance, please call the Irrigation Field Office at (209) 526-7639, Monday through Friday 7 a.m. to 4 p.m.
Help Guides
Navigating TrueCIP
MID's Irrigation Services Portal for Agricultural Water Customers
TrueCIP is an online application that gives MID agricultural water customers the ability to manage their account information.
For assistance, please call the irrigation field office at (209) 526-7639, Monday through Friday 7 a.m. to 4 p.m.
Access Your Account
Access the TrueCIP Irrigation Services Portal. Once your account has been approved you will be able to login using the username and password you created. You will see the customer ID(s) associated with your TrueCIP account.
Account Details
If you have multiple Customer IDs, each Customer ID will be displayed in an information box. View the Bill and Payment History, Water Consumption and Deliveries for each Customer ID. Use the links in each information box to view details for that Customer ID.
Transaction Activity & Installment Invoices
Click on View Billing History to view your current balance, transaction activity and Installment Invoices (pdf).
Also, on the View Bill History page:
Billing Activity Summary & Installment Invoices
View your Billing Activity Summary and Installment Invoices. Use the Installment links in the Billing Activity table to download your installment invoices (pdf).
Payment History
Account Consumption
You can navigate to the Home screen from anywhere within the TrueCIP portal by clicking "Home" in the upper right-hand corner.
Navigate to the Home Screen
You can navigate to the Home screen from anywhere within the TrueCIP portal by clicking "Home" in the upper right-hand corner.
Change Your Password or Update Your Profil
To change your password or edit your profile, look for the links on the home page. Click "Change Password" or "edit your profile " and modify the information you want to change.
Here's How to Pay Your Irrigation Water Invoice.
For assistance, please call the irrigation field office at (209) 526-7639, Monday through Friday 7 a.m. to 4 p.m.
Step 1 - Sign into the Irrigation Services Portal
Open the MID TrueCIP irrigation services portal link.
If you have a balance due, a Pay Your Bill button will be visible on the initial summary page for each Customer ID. You can also navigate to the Bill History page to check your balance(s) and pay your irrigation water invoices.
Click on the Pay Your Bill button to pay invoices due for a Customer ID.
An MID TrueCIP account is required to make payments with TrueCIP. Create a New Account.
MID uses Invoice Cloud to process payments. You may review Invoice Cloud's terms and conditions.
Step 2 - Review & Select The Invoices to be Paid.
A list of up to 5 invoices at a time will be displayed for a Customer ID. Use the Next and Previous links to view additional invoices to view and select the invoices you want to pay.
- Pay all invoice(s) in full:
To pay all invoice(s) in full for a selected Customer ID, click the Proceed to Payment button at the bottom of the list. - Pay only select invoices:
To pay only specific invoices, click the Remove option next to each invoice that you do not wish to pay currently.
Confirm the invoice(s) selected and subtotal you will be paying.
Click the Proceed to Payment button when you are ready to pay.
Step 3 - Select Payment Options.
Confirm the grand total. Select to Pay in Full or select Pay Other and choose how much to pay for each invoice.
At this time, MID can only accept payments for water invoices by electronic funds transfer (EFT).
Click the Continue to Payment Information to add your payment source.
Step 4 - Add Your Payment Source.
Enter your banking information into the banking information form, including routing and account number.
Click the Continue to Review Payment to save your payment source.
Step 5 - Review & Submit Your Payment.
Review your bank banking information, and the grand total to be paid.
Select the check box stating that you agree to the Invoice Cloud Terms and Conditions.
Click the Process Payment (total to pay) when you are ready to process your payment.
Your payment will be posted to your MID Irrigation account the next business day.
What is TrueCIP - MID Irrigation Services Portal?
TrueCIP is an online application that gives agricultural water customers the ability to manage their account and access up-to-date information:
- View billing and payment history.
- View irrigation water usage.
Here's how to get started.
Step 1 - Fill out & Submit the Create a User Account Form.
Using your Web Browser, go to the MID Irrigation Services Portal application.If you have multiple customer ID numbers, be sure to enter all of them in the "Customer #" box separated by a space.
Click "Submit."
Step 2 - Your User Account is Created With Limited Access.
After you click "Submit", your user account will be created. Once the screen below appears, click "Continue".
Step 3 - Account Confirmation
Your access will be limited until the MID Irrigation Department has verified and approved the account. You will receive an email notification when your account has been approved. You will be able to fully access your account at that time. Please logout until the approval e-mail is received.
