Contact us

Public Affairs

(209) 526-7390
(209) 526-7454
Email: MID Public Affairs

Board Secretary

(209) 526-7360
Email: MID Board

Customer Service

Mon. - Fri., 8 a.m. to 5 p.m.
(209) 526-7337 or
(888) 335-1643 toll-free

Please be advised that MID may take up to one (1) business day to reply to all email correspondence.

Privacy Statement

Term of Use

By using this site, user acknowledges and accepts all terms of use outlined herein. User understands unauthorized attempts to upload or change information on this web site is prohibited under the Computer Fraud and Abuse Act of 1986.


General Privacy

MID is firmly committed to user privacy. Any information that can be used to identify individual customers is collected only with user permission. This document discloses types of information collected, how information is collected, and addresses the end-use of collected information.

Information that cannot be used to identify individual users

Collected information includes your internet service provider address, your browser type and plug-ins, pages visited and time of day you logged on. Raw data logs of the web server may be analyzed to determine general audience interests and web site design requirements.

Information that can be used to identify individual users

Sensitive customer information will never be stored on our web server. Generally, customer information will only be used for MID purposes and will be treated with the same security precautions as data gathered by other means (i.e., telephone, written forms, mail-in information, etc.).

As a general rule information will not be given to outside entities, such as contractors, direct marketers, or other non-MID public or private sector organizations except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or in the good faith belief that such action is necessary to (i) protect and defend the rights and property of MID and (ii) act in an emergency to protect the personal safety of our customers or the public.

Application forms or requests for specific information may request a user to submit their name, phone number, fax number, street address, e-mail address, account number, or other information that can be used to identify that individual.

E-mail addresses will only be used to respond to specific customer requests.

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Children's Privacy Notice for Parents

This web site complies with guidelines specified by the Children's Online Privacy Rule which became effective on April 20, 2000. The Federal Trade Commission maintains a special Web page with more information for children and parents.

Currently, the MID web site does not collect personal information from children under 13 years of age. Students who are younger than 13 may request information by mail, MID Public Affairs Dept., P.O. Box 4060, Modesto, CA 95352-4060 or phone (209) 526-7390.

Students 13 years of age and older may request information through this web site. Collected information may be used to correspond with the student, and may include:

  • Name
  • Street address
  • Phone number
  • E-mail address

Collected information is not stored on the web server. The MID Public Affairs Department maintains student information. MID does not disclose information collected from children to third parties. Identity of the requesting parent will be verified by MID by using parent’s account number, e-mail address, phone call, and/or written letters. See MID privacy statement for children

Children's Privacy Policy
   under 13 years

If you are 13 years or older, MID will only collect personal information about you if you choose to give it to us when you visit our web site.

Examples: if you take a survey, or send us e-mail.

Personal information is anything that would allow you to be identified, such as your name, street address, phone number, and e-mail address. We will only use your personal information to answer your questions or help you participate in an activity -- we do not give your personal information to anyone outside of MID .

Sometimes we collect non-personal information that helps us make our web site attractive and easier for you to use. We want to know how many people visit our web site and which pages they go to most often.

Examples: the kind of computer you use, the kind of browser and plug-ins you use, the time of day you log on, and the pages you visit. We might also collect the internet service provider you use to get on the internet (such as AOL, Pacbell, Earthlink), or the address of another web page that links to our web site.

This kind of information does not allow us to identify you personally. If you are under 13 years of age, MID will not accept any personal information from you over the Internet. Students who are under 13 may request information by mail or phone.

Please have your parent read this page and MID privacy statement for more information.

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Security Statement

MID has created this security statement in order to demonstrate our firm commitment to security.

Please keep in mind, however, that no data transmission over the internet or any wireless network can be guaranteed to be 100 percent secure.

As a result, we cannot guarantee the security of any information you transmit using our web site, and you transmit such information at your own risk. MID further does not assume responsibility for use or disclosure of your information when such use or disclosure is the result of unauthorized or illegal access to our systems or those of our vendors or partners.

If you have any questions about this security statement or the practices of this site, you can contact:

Information Technology Division
Modesto Irrigation District
P.O. Box 4060
Modesto, CA 95352-4060
Phone: (209) 526-7512

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The Public Affairs department of Modesto Irrigation District (MID) produces and maintains this web site as a public service. Information on this web site is considered public information, but may not be copied or distributed without prior permission except:

  1. where specific information or material is identified as available for distribution, or
  2. where a single copy of the information is downloaded or printed for personal use, or
  3. under "fair use" provisions of applicable law.

Use or modification of materials or information for commercial or profit making purposes is not allowed and may violate the copyrights of MID or third parties. Use of appropriate credits and proprietary notices are required on any information used for non-commercial and non-profit purposes.

Trademarks & Logo

Modesto Irrigation District reserves all rights in use of the District logos and Splasher the canal safety frog.

Third Party Materials

Some materials are used in this site by permission from third parties. All third-party content is identified. Users wishing to use or modify third-party content for any reason should contact the owner directly.


If you believe any material on this web site infringes a copyright, trademark, or service mark that you own or are authorized to protect, please notify us immediately. Send a "Notice of Infringement" to and fax a confirming copy to (209) 526-7392. The Digital Millennium Copyright Act (PDF), 17 U.S.C. Section 512 (c)(3)(A) specifies required information.

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General Disclaimer of Warranties

By using this web site, you agree that its information, materials and services are provided "as is" without warranty, express or implied, and that you use this site at your own risk.

You further agree that MID and any other parties involved in creating and delivering this site's contents have no liability for direct, indirect, incidental, punitive, or consequential damages with respect to the information, services, content, or advertisements contained on or otherwise accessed through this web site.

MID does not endorse any third-party web site, content, goods, or services. Links to third-party web sites are provided for information only. MID is not responsible for privacy policies of third-party web sites.

Policy Updates

Changes to MID legal notices and web policies will be posted on this page.

  • (209) 526-8222 (day or night)
  • Toll Free (888) 897-8222 (day or night)