Contact UsCustomer Service Mon. - Fri., 8 a.m. to 5 p.m. Please be advised that MID may take up to one (1) business day to reply to all email correspondence. |
Modesto Irrigation District Terms of Use for Online ServicesThis website is operated by Modesto Irrigation District (MID). PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. BY USING THIS WEBSITE, YOU WILL BE ACCEPTING THESE TERMS OF USE. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, DO NOT USE THIS WEBSITE. MID MAY MODIFY THESE TERMS AND CONDITIONS AT ANY TIME. MODIFICATIONS BECOME EFFECTIVE IMMEDIATELY UPON POSTING. PLEASE CHECK THESE TERMS PERIODICALLY FOR CHANGES. Description of Service MID customers can enroll in and access the following services in the MID Online area of the MID website: View and Pay Bills. You can view and pay MID bills using MID Online service. There are no additional fees charged by MID for using our MID Online service. When you request to pay your MID bills online using MID Online, MID will debit your credit card. To use MID Online, you must accept MID’S MID Online Terms of Use. Other Services. You may also use MID Online to analyze bills and view payment and usage history. Payment Terms Payment Due Date Late payment penalty Billing dispute procedure Terms of Use User Account. We reserve the right to accept or decline any application to open a user account and the right to terminate any user account. The right to use the services of a user account on our website is limited to you as the enrolling party. You agree to provide accurate and complete information when opening a user account. Fraudulent Use. You must safeguard your password to prevent unauthorized persons from accessing your account information, as you acknowledge that MID cannot verify the identity of persons using the service under your password. If you allow others to access your online account information, you will be responsible for all actions that such person takes with respect to your account. If you suspect that your account has been fraudulently used or otherwise compromised, please notify us immediately by sending us an email message. Copyright. MID Online is an online information service with MID retaining copyrights to all text and graphic images. Except as allowed in these Terms of Use, contents (text and graphics) may not be reproduced, modified, edited, distributed, republished, downloaded, or transmitted (in whole or in part) in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or otherwise, without MID’s express permission. You may print copies of the information for your own personal use or store files on your own computer for your personal use only. Trademarks. Trademarks, logos, scripts, domain names, URLs and other identifiers (“Trademarks”) used and displayed on the MID website are registered and unregistered Trademarks of MID and others in the United States and other countries. No display or use of such Trademarks may be made without the express prior written permission of MID or other Trademark owner. You may not use meta tags or any other “hidden text” utilizing MID’s name or Trademarks without the express prior written permission of MID. Third Party Sites. Some of the links in this area allow you to leave the MID website. These third party links are provided for convenience only. MID is not responsible for the contents of any linked site and the presence of such links does not imply an endorsement or relationship between MID and any such third party. Third parties may not link to the MID website in such a way the pages of the website are displayed within a frame on a third-party website, or are otherwise displayed on a browser screen with advertising or other content not found on the MID website. No user or third party is authorized to use any software, bots, spiders, or other information gathering devices or programming routines to monitor, copy or otherwise “mine” information from the MID website. Indemnification. You agree to indemnify, defend and hold MID, its directors, employees, agents shareholders, licensors, suppliers and any third party information providers for the MID service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions by you or users of your user account. Warranties Disclaimed. You expressly agree that your use of this website is at your sole risk. MID does not make any express or implied warranties that the service will be uninterrupted, error free, free of computer viruses or will meet your requirements for quality, security or otherwise. Limitation of Liability. MID will not be responsible for any costs or damages arising either directly or indirectly from any transaction related to the MID Online service. MID, its affiliates or subsidiaries, and their directors, employees, agents, successors, or assigns, will not be liable to you or any third party for any indirect, consequential, incidental, exemplary, special or punitive damages (including without limitation damages resulting from lost data, lost profits or costs of procurement of substitute product or service arising out of or in connection with the MID website or any of the services available on or through the MID website. Governing Law. This agreement shall be governed and construed in accordance with the laws of California. If any provision of these Terms of Use is held to be unlawful, void or for any reason unenforceable, then that provision will be deemed severable and will not affect the validity and enforceability of the remaining provision. Website Privacy Policy MID is committed to ensuring that your privacy is protected. Information provided by you by which you can be identified when using this website will only be used in accordance with this privacy policy. MID may modify this privacy policy at any time. Modifications become effective immediately upon posting. Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites. Information Collected How We Use Your Information In order to provide you with service offered on the website, or to complete transactions or requests initiated by you on the website, we may transfer you to outside service provided by third-party operators. In such cases, we will have agreements with those third parties to maintain the confidentiality of your personal information and to use it only to help us serve you. We do not provide your personal information to third parties for telemarketing, email or direct mail solicitation. Other than as set forth herein, we will not disclose your personal information without your consent unless we reasonably believe the disclosure is essential to the ability of MID to provide services to you, to comply with the law, collect unpaid bills, obtain and provide credit reporting information or resolve customer disputes. Security Privacy Contact Information Phone #: (209) 526-7337 |
- Customer Service
- Monday - Friday 8 a.m. - 5 p.m.
- (209) 526-7337
- or (888) 335-1643 toll-free
- customerservice@mid.org
- Modesto Irrigation District
- 1231 11th Street, Modesto
- Monday - Friday 8 a.m. - 5 p.m.
- (209) 526-7373
- POWER OUTAGES
- (209) 526-7337
- or (888) 335-1643 toll-free
- Say or press 3.
- EMERGENCY CONTACTS
- (209) 526-8222 (day or night)
- Toll Free (888) 897-8222 (day or night)