Please be advised that MID may take up to one (1) business day to reply to all email correspondence.
This website is operated by Modesto Irrigation District (MID).
Description of Service
MID customers can enroll in and access the following services in the MID Online area of the MID website:
Other Services. You may also use MID Online to analyze bills and view payment and usage history.
Payment Due Date
Late payment penalty
Billing dispute procedure
User Account. We reserve the right to accept or decline any application to open a user account and the right to terminate any user account. The right to use the services of a user account on our website is limited to you as the enrolling party. You agree to provide accurate and complete information when opening a user account.
Fraudulent Use. You must safeguard your password to prevent unauthorized persons from accessing your account information, as you acknowledge that MID cannot verify the identity of persons using the service under your password. If you allow others to access your online account information, you will be responsible for all actions that such person takes with respect to your account. If you suspect that your account has been fraudulently used or otherwise compromised, please notify us immediately by sending us an email message.
You may print copies of the information for your own personal use or store files on your own computer for your personal use only.
Trademarks. Trademarks, logos, scripts, domain names, URLs and other identifiers (“Trademarks”) used and displayed on the MID website are registered and unregistered Trademarks of MID and others in the United States and other countries. No display or use of such Trademarks may be made without the express prior written permission of MID or other Trademark owner. You may not use meta tags or any other “hidden text” utilizing MID’s name or Trademarks without the express prior written permission of MID.
Third Party Sites. Some of the links in this area allow you to leave the MID website. These third party links are provided for convenience only. MID is not responsible for the contents of any linked site and the presence of such links does not imply an endorsement or relationship between MID and any such third party.
Third parties may not link to the MID website in such a way the pages of the website are displayed within a frame on a third-party website, or are otherwise displayed on a browser screen with advertising or other content not found on the MID website.
No user or third party is authorized to use any software, bots, spiders, or other information gathering devices or programming routines to monitor, copy or otherwise “mine” information from the MID website.
Indemnification. You agree to indemnify, defend and hold MID, its directors, employees, agents shareholders, licensors, suppliers and any third party information providers for the MID service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions by you or users of your user account.
Warranties Disclaimed. You expressly agree that your use of this website is at your sole risk. MID does not make any express or implied warranties that the service will be uninterrupted, error free, free of computer viruses or will meet your requirements for quality, security or otherwise.
Limitation of Liability. MID will not be responsible for any costs or damages arising either directly or indirectly from any transaction related to the MID Online service. MID, its affiliates or subsidiaries, and their directors, employees, agents, successors, or assigns, will not be liable to you or any third party for any indirect, consequential, incidental, exemplary, special or punitive damages (including without limitation damages resulting from lost data, lost profits or costs of procurement of substitute product or service arising out of or in connection with the MID website or any of the services available on or through the MID website.
How We Use Your Information
In order to provide you with service offered on the website, or to complete transactions or requests initiated by you on the website, we may transfer you to outside service provided by third-party operators. In such cases, we will have agreements with those third parties to maintain the confidentiality of your personal information and to use it only to help us serve you. We do not provide your personal information to third parties for telemarketing, email or direct mail solicitation.
Other than as set forth herein, we will not disclose your personal information without your consent unless we reasonably believe the disclosure is essential to the ability of MID to provide services to you, to comply with the law, collect unpaid bills, obtain and provide credit reporting information or resolve customer disputes.
Privacy Contact Information
Phone #: (209) 526-7337
- Customer Service
- Monday - Friday 8 a.m. - 5 p.m.
- (209) 526-7337
- or (888) 335-1643 toll-free
- Modesto Irrigation District
- 1231 11th Street, Modesto
- Monday - Friday 8 a.m. - 5 p.m.
- (209) 526-7373
- Power Outages / Electrical Emergencies
- (209) 526-8222 (day or night)
- Toll Free (888) 897-8222 (day or night)