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a Power Outage Customer Service Mon. - Fri., 8 a.m. to 5 p.m. Please be advised that MID may take up to one (1) business day to reply to all email correspondence. |
![]() Power Outages: Tips and Resources for BusinessesOn this page:
The Modesto Irrigation District (MID) provides the following basic tips to help you minimize disruption of your business if there is a power outage. This material is intended to be a starting point, not a complete list of precautionary measures. MID has an excellent reliability record, but despite our best efforts some power outages will happen. Power outages can be caused by a number of things, including bad weather, trees coming in contact with electric lines or equipment, motor vehicle accidents, equipment failure, animals and vandalism. Events through the western United States can also affect the MID electric system. Faulty wiring and equipment inside your business can cause a localized outage. Put together an Emergncy Kit and include:
Develop a disaster recovery planA disaster recovery plan should address the natural and man-made disasters most likely to affect your business. Such a plan can involve many elements. For example, you may want to identify an alternate location where business could be continued temporarily. A review of your insurance coverage may be in order. Learn about preventing injuries and attend a safety clinic or first aid class. Small Business Administration web site has general disaster preparedness tips for businesses. Discusses facilities, buildings and equipment; operational considerations; critical data and communications; and insurance. SBA Disaster Preparedness and Recovery Plan If your electricity goes off
Power outages affect many kinds of equipmentToday, businesses depend on many kinds of equipment that rely on electricity, including some you may not have thought about. Computers, certain telephone systems, cash registers, some smoke alarms, security systems and elevators are just a few of the items that may not work during a power outage. You are responsible for protecting your electronic equipment with appropriate surge devices. Install surge suppressors or uninterruptable power supply on computers and related equipment. Larger businesses should station emergency kits at several key locations. Protect sensitive equipment and data
Plan how to communicate during a power outage
Plan for employee safety
Is it an ordinary outage or a rotating outage?If lights go out, it’s most likely just a power outage. Call (209) 526-7337 or (888) 335-1643 toll-free then say or press 3 to report the location and circumstances of the power outage. If it is a rotating outage, word of the emergency will probably spread quickly via cell phones. As soon as possible, MID will contact local radio stations and post information on the MID web site, www.mid.org. Turn on your portable radio or call a friend who’s not in the same block number. Ask the friend to listen to a local radio or television station, or check the MID web site. Employers: Discuss emergency preparations with all employees. Important cautions about backup electrical generatorsIf not properly installed, generators can send electricity back through dead power lines and be dangerous to a MID crew member. If a generator is in operation, customers need to make certain that no electricity is flowing back into MID lines. According to the California Health and Safety Code, you are responsible for any injuries or damage to your property, your neighbor's property or MID's property from an improperly installed or improperly operated generator. Portable generator safety tips
Contact usFor More Information: Energy ServicesMon. - Fri., 8 a.m. to 5 p.m (209) 526-7339 To report an electric outage anytime, please call: Please be advised that MID may take up to one (1) business day to reply to all email correspondence.
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- Customer Service
- Monday - Friday 8 a.m. - 5 p.m.
- (209) 526-7337
- or (888) 335-1643 toll-free
- customerservice@mid.org
- Modesto Irrigation District
- 1231 11th Street, Modesto
- Monday - Friday 8 a.m. - 5 p.m.
- (209) 526-7373
- POWER OUTAGES
- (209) 526-7337
- or (888) 335-1643 toll-free
- Say or press 3.
- EMERGENCY CONTACTS
- (209) 526-8222 (day or night)
- Toll Free (888) 897-8222 (day or night)