Financial Assistance

MID has many programs to help make paying your bill easier when you’re experiencing a hardship.


Qualifying low-income customers can receive a monthly discount on their electric bill each month.

Learn More About MID Cares Program

Medical Life Support Program

Customers who need electricity for life-sustaining devices or who have a condition or disease that requires special heating or air conditioning may qualify for a discount on their bill.

Learn More About Medical Life Support Program

Weatherization Program

This program works to improve the homes of low-income customers to lower their energy bills. It focuses on energy efficiency measures such as weatherstripping, insulation, repairs, and replacement of broken windows or appliances.

Learn More About Weatherization Program

Community Resources

Learn more about programs offered by the community to help qualifying individuals pay their bills.

Learn More About Community Resources

Good Neighbor Program

Lend a helping hand and donate money to a designated fund for MID customers who seek assistance.

Learn More About Good Neighbor Program

Third-Party Notification

Seniors age 65 or older and dependent adults can choose a third party to be notified when they’ve overlooked paying their MID bill.

Learn More About Third-Party Notification