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Help and Services
MID Cares -
22.6% + discount
Qualified low-income
residential customers get a 22.6 percent + discount
each month. Plus, the fixed monthly charge is reduced from $12.50 to $5.00.
Weatherization Program
Weatherization Program provides energy efficient measures to rental or owner occupied low-income customer homes.
Medical
Life Support Rate - 50% off first
500 kWh
Customers who
need electricity for life-sustaining devices
or who have a condition or disease that requires special heating or air conditioning may qualify for 50 percent off the first 500
kilowatthours used
during each residential billing cycle.
STEP (Shave The Energy Peak)
A home central
air conditioner may qualify you for the STEP
program. STEP offers a $5 per month discount
May through September.
Energy Survey
Schedule a free
MID energy survey. MID will help you find
ways to keep cool and save energy. An MID
energy specialist will visit your home at a time
convenient for you.
Third Party Notification Program
Seniors, age 65 and over, and dependent adults
may enroll in MID ’s Third Party Notification
Program. The person you designate will help you
understand what will happen if your bill goes
unpaid or your account becomes past due.
Dusk-to-Dawn Light
A dusk-to-dawn
light is a practical, inexpensive way to light
a dark corner of your property.
Automatic Bill Pay (ABP)
Automatic
Bill Pay eliminates check writing and mailing,
saves you money on postage, and ensures that
your MID bill is always paid on time. You
receive a monthly statement and have 10 calendar
days from the statement date to review it
before the payment is deducted from your
account.
Balanced Payment Plan (BPP)
Balanced Payment
Plan makes all of your electric bills approximately
the same dollar amount. BPP averages the current
month's bill with bills for the previous 11 months.
To join, you must be an MID residential customer
for at least 12 consecutive months and your account
balance must be zero at the time you join. (Residential
customers only)
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